Return/exchange

Customers of our store have the right to exchange or return goods purchased from us within the first 14 calendar days after purchase (In accordance with the “Law on consumer protection” in Ukraine)

If at the time of exchange a similar product is not on sale, you have the right:

• buy any other goods available in stock, with the corresponding recalculation of the cost
• get money back in the amount of the cost of the returned goods
• exchange goods for a similar one at the first receipt the corresponding product for sale.

Only new goods that have not been used and have no traces of use: scratches, chips, abrasions, etc. are subject to exchange or return.

In case of return of goods, the following should be saved:

full set of goods;

• integrity and all packaging components;
• labels;
• factory markings;
• online store receipt;